Return / Refund / Cancellation
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period shall be fourteen days from the date on which you or a third party other than the carrier designated by you have taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (HOM Home of Malts GmbH, Hosegstieg 11, 22880 Wedel, E-mail: firstname.lastname@example.org) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You may use the enclosed sample revocation form, but this is not mandatory.
In order to comply with the revocation period, it is sufficient that you send the notification regarding the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this Agreement, we will refund to you all payments we have received from you, including delivery charges (except for any additional charges arising from the fact that you have chosen a method of delivery other than that offered by us, which may be different from the one offered by us);You shall reimburse us immediately and at the latest within fourteen days of the date on which we received notification of your revocation of this Agreement. For this payment we shall use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event shall you be charged for this payment.
We may refuse payment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You shall return or deliver the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days.
You bear the direct costs of returning the goods.
They shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods which is not necessary for the examination of their nature, properties and functionality.
End of the cancellation instruction
Sample withdrawal form
(If you want to cancel the contract, please fill out this form and send it to us.)
HOM Home of Malts GmbH
I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
address of the consumer(s)
Signature(s) of consumer(s) (only for paper communication)
(*) Delete as applicable